Communication tools in business analysis

business analysts use communication tools and technology to carry out business analysis activities, manage teams, and collaborate with stakeholders.

Communication tools are used to organize and complete tasks connected to conversational and collaborative communications.

Communication tools permit business analysts to work with essential team members who are remotel located.

Understanding the choices available with these tools and knowing how to use different communications tools to complete tasks can warrant more structured and accurate communication and improved decision making.

Business analysts choose a tool suitable for the circumstances and stakeholder group while weighing cost, risk, and value.

Examples of communication interaction tools include voice communications, instant messaging, online chat, e-mail, blogging, and microblogging.

Examples of associative tools include video conferencing, electronic white boarding, wikis, electronic calendars, electronic decision making, electronic voting, document sharing, and idea sharing.

There are some measures of effective communication tools and technology which include:

  1. The choice of suitable and effective tools for the audience.
  2. Effectively selecting when to use communication technology and when not to.
  3. The ability to recognize tools which would fulfill the communication needs.
  4. Understanding the capability to use functionalities of the tool.