CRM applications are used to build engaging, long-lasting relationships with your customers.
They help your organization to increase its revenue by using critical client data obtained through communication channels such as phone calls, website visits, and social media engagements to improve their business processes.
What is HubSpot ?
HubSpot CRM is a free CRM application that is known for its robust features that allow customers to build closer relationships with their customers, increase engagement, and increase revenue through different interaction channels.
HubSpot CRM allows businesses to gather and analyze customer data and identify relationships.
It also uses data from numerous data sources to identify opportunities, create sales funnels, and run loyalty marketing.
The main features of HubSpot CRM are:
- Contact Management
- Sales Insights
- Email Templates
- Email Scheduling
- Email Tracking
- Deals
- Tasks
- Forms
- Documents
- Dashboards
- Calls
- Meetings
- Outlook and Gmail Integration