What is Microsoft Dynamics CRM ?

A CRM application (customer relationship management) is a data-driven software solution that manages how you interact with with your customers. 

It helps you to manage your customer relationships, track sales leads and create marketing campaigns.

CRM solutions increase your organization’s profitability by improving your business processes which in turn allows you to focus on building and maintaining important customer relationships. 

But why should you choose Dynamics 365 CRM?

Microsoft Dynamics 365 CRM software or Dynamics 365 Customer Engagement as it is also known, is a dynamic and customizable solution that is designed to fulfill your business needs.

  1. Microsoft Dynamics 365 Sales 
  2. Microsoft Dynamics Customer Service
  3. Microsoft Dynamics 365 Marketing
  4. Microsoft Dynamics 365 Field Service
  5. Microsoft Dynamics Project Operations