ITIL (Information Technology Infrastructure Library) certifications are designed to validate IT service management (ITSM) skills and knowledge.
Advanced ITIL certifications are typically obtained after achieving foundational-level certification and are geared toward professionals seeking deep expertise in ITSM practices and frameworks.
Here’s an overview of advanced ITIL certifications:
1. ITIL Managing Professional (MP)
The ITIL MP designation is designed for professionals managing IT services and teams. It includes four modules:
• Create, Deliver, and Support (CDS): Focuses on service management practices and operational workflows.
• Drive Stakeholder Value (DSV): Covers engagement and interaction with customers, users, and partners.
• High-Velocity IT (HVIT): Explores IT in fast-paced environments using agile, DevOps, and lean methods.
• Direct, Plan, and Improve (DPI): Provides guidance on planning and continual improvement across value streams.
2. ITIL Strategic Leader (SL)
The ITIL SL certification focuses on aligning IT and business strategies. It comprises two modules:
• Direct, Plan, and Improve (DPI): (shared with ITIL MP).
• Digital and IT Strategy (DITS): Offers insights into building and implementing IT strategies to address business challenges.
Achieving ITIL SL requires completing both modules.
3. ITIL Master
This is the highest certification in ITIL, meant for professionals who demonstrate advanced practical skills and knowledge in ITIL practices.
• Requirements: Candidates must have an ITIL Expert certification or the ITIL Managing Professional and ITIL Strategic Leader designations.
• Process: Certification involves a practical assignment and interview to showcase real-world application of ITIL principles.
4. ITIL 4 Specialist Modules (Standalone Advanced Modules)
Some advanced modules cater to specialized ITSM areas:
• Sustainability in Digital & IT: Focuses on sustainable IT practices.
• Acquiring & Managing Cloud Services: Covers IT service management in cloud environments.
These modules offer targeted learning paths without needing to complete full certifications like ITIL MP or SL.
Pathway Overview
1. Start with ITIL Foundation (prerequisite for advanced certifications).
2. Progress to either ITIL Managing Professional (MP) or ITIL Strategic Leader (SL).
3. Aim for the ITIL Master if you wish to achieve the highest ITIL qualification.
These certifications are globally recognized and align with the needs of IT professionals seeking expertise in managing IT services efficiently.