There are different types of Business Analysts working in different industries around the world.
Some of these Business Analysts work in the different business analysis perspectives such as Business Intelligence, Agile, Information Technology, Business Architecture and the Business Process Management.
While others work in the healthcare, mortgage, Insurance and IT industries.
While some of these Business Analysis roles have specific knowledge and skill sets that are needed to do the job, they all require the basic Business Analysis tools and techniques.
Some of these business analysis tools and techniques include the following:
| Tools | Techniques |
| Modelling. Documentation. Analysis and mapping requirements. Recognizing relationships between requirements. Tracking and storing requirements artifacts. Communicating with stakeholders. | Scenarios and Use-cases Organizational Modeling Scope Modeling Functional Decomposition Interviews Observation (Job Shadowing) Focus Groups Acceptance and Evaluation Sequence Diagrams User Stories Brainstorming Storyboarding Prototyping Structured Walk-through Event Analysis Business Rule analysis Requirements Workshops Risk Analysis Root Cause Analysis |
What are some of the different types of Business Analysts roles that we have ?
- Business Analytics : Business analytics is the use of software applications to analyze data and present it in visually pleasing ways the would help the business leaders make informed strategic decisions. Examples of Business Analytics job roles include Data Scientist and Data Analyst.
- Business Intelligence: Business Intelligence focuses on the changing, combination, and amplification of data. An example of a Business Intelligence job role is a Business Intelligence Analyst.
- Business Process Management: Business Process management is the analysis and improvement of business processes. Examples of Business Process Management job roles are Business Process Analysts and Business Process Architects.
- Product Management: Product management is the planning, marketing and development of products and it involves the organization’s people, data and business processes. Examples of Product Management job roles are portfolio manager, product manager and Digital Business Analysts.
- Agile: An Agile environment is an adaptable environment which incorporates the principles of constant change. Examples of Agile job roles are Scrum Master and Product Owner.
- Artificial Intelligence: Artificial Intelligence (AI) is when a computer, robot, or other machine exhibits human-like intelligence. Examples of Artificial Intelligence job roles are AI scientists and Machine Learning Scientists
- SaaS Specialists: SaaS is a software application that is hosted in the cloud and it is only accessible through an online subscription to the service. Examples of SaaS specialists job roles are Cloud/SaaS Architect and Cloud/SaaS Managers.
- Cybersecurity Analysts: Cyber attacks can be crippling to an organization, it can put a stop to the organization’s business operations, cause them money and make them liable for lawsuits. Due to these reasons and other problems related to a security incident, it is very important that the business analyst is aware of their role in security. Examples of Cybersecurity Analysts job roles are Cybersecurity Analysts and Information Security Analysts.
- Design Thinking: Design thinking uses creative problem solving techniques to design better products, services, and internal processes. Examples of Design Thinking job roles are Business Architects and Business Strategists.
- Customer Experience: Customer experience (CX) is defined as the company’s interaction with its customers at every point of their purchasing journey. Examples of Customer experience job roles are Relationship Managers, CRM Analysts and Quality Assurance Analyst.