A D365 CE (Dynamics 365 Customer Engagement) Technical Consultant is a professional responsible for implementing, customizing, and extending the Dynamics 365 Customer Engagement platform to meet the unique needs of clients.
They work closely with clients to understand their business processes and requirements, and then design and implement solutions using D365 CE and related technologies such as Power Platform, Power Automate, and Power Apps.
These consultants often have a background in computer science, information systems, or a related field, along with experience in programming languages such as C#, JavaScript, and TypeScript.
They play a crucial role in delivering successful D365CE projects by providing technical expertise, customization, and support throughout the implementation process.
What is the D365 CE Technical Consultant job description?
A typical job description for a Dynamics 365 Customer Engagement (D365CE) Technical Consultant might include the following:
**Job Title: D365 CE Technical Consultant**
**Location:** [City, State/Country]
**About Us:**
[Company Name] is a leading provider of [describe industry or sector] solutions, specializing in implementing and customizing Microsoft Dynamics 365 Customer Engagement (D365 CE) for our clients. We pride ourselves on delivering innovative and tailored solutions that empower organizations to optimize their customer relationships and drive business growth.
**Job Description:**
We are seeking a skilled and experienced D365 CE Technical Consultant to join our dynamic team. The ideal candidate will have a strong background in Microsoft Dynamics 365 Customer Engagement and extensive experience in configuring, customizing, and extending the platform to meet clients’ unique requirements.
**Responsibilities:**
– Collaborate with clients to gather requirements and understand business processes.
– Design and implement solutions using Microsoft Dynamics 365 Customer Engagement (D365 CE) and related technologies such as Power Platform, Power Automate, and Power Apps.
– Customize entities, forms, views, workflows, and business processes within D365 CE to align with client needs.
– Develop custom plugins, workflows, and integrations to extend the functionality of D365 CE.
– Perform data migrations and integrations with third-party systems.
– Provide technical expertise and guidance to clients and project teams throughout the implementation process.
– Conduct system testing and support user acceptance testing (UAT) activities.
– Create technical documentation and training materials for end-users.
– Stay updated on the latest Microsoft Dynamics 365 Customer Engagement (D365 CE) features and technologies.
**Qualifications:**
– Bachelor’s degree in Computer Science, Information Systems, or related field.
– 3+ years of experience implementing and customizing Microsoft Dynamics 365 Customer Engagement (D365 CE).
– Strong knowledge of D365 CE customization and configuration capabilities.
– Experience with Microsoft Power Platform (Power Automate, Power Apps, Power BI) is highly desirable.
– Proficiency in programming languages such as C#, JavaScript, and TypeScript.
– Experience with web services (REST, SOAP) and integrations.
– Excellent communication and interpersonal skills.
– Ability to work independently and collaboratively in a fast-paced environment.
– Microsoft Dynamics 365 certifications (e.g., MB-200, MB-400) are a plus.
**Benefits:**
– Competitive salary
– Health, dental, and vision insurance
– Retirement savings plan
– Paid time off
– Professional development opportunities
Join our team and be part of a dynamic and innovative organization committed to delivering exceptional solutions to our clients.
**How to Apply:**
Please submit your resume and cover letter detailing your experience with Dynamics 365 Customer Engagement (D365 CE) and related technologies to [contact email or link].
[Company Name] is an equal opportunity employer and welcomes applications from individuals of all backgrounds.
Feel free to customize this template to fit the specific requirements and preferences of your organization.