What is an ERP System ?

An ERP which stands for Enterprise Resource Planning is a software application that has all its core organizational business processes merged into one.

ERP systems are used to plan and monitor the organizational resources. They help the organization plan, maintain, … Read the rest

How do I become an IT Business Analyst ?

I have written a series of posts on business analysis and the necessary skill sets that every successful business analyst should have.

But what about people who are interested in getting into the IT business analysis domain ?

Many business … Read the rest

What is a CRM ?

A Customer relationship management (CRM) system is a software application that is used to manage a company’s relationship with its customers.

It is a set of software solutions that let you communicate with and do business with your customers. 

CRM systems help in the management customer connections, such as the tracking of sales leads, marketing, and pipeline, as well as the delivery of actionable data.

It is very important that a company properly manages its … Read the rest

Who is a Business Process Analyst?


A Business process analyst analyzes the business requirements and makes recommendations that will help to improve the organization’s business processes.

They also work as liaisons between the stakeholders and IT teams to help manage business performance, design process maps and … Read the rest

What is decision modeling ?

There are some standard business processes that every organization performs daily.

Due due to their frequency and importance, it is vital that these business processes remain efficient and effective.

these type of business processes are ideal for improvement especially if … Read the rest

How to apply for the CBAP/CCBA exam

Many business analysts would like to get a Business Analysis certification but have no idea what they need to do to navigate the path to career certification.

Navigating the business analysis certification process can be tedious and confusing, so I … Read the rest

Understanding the CBAP/CCBA exams

The CBAP and CCBA certification exams are based on all the six knowledge areas from the BABOK ® Guide.

The exams are used to test your personal business analysis experience and the your knowledge on the information in the BABOK … Read the rest

What is Microsoft’s SharePoint

Microsoft’s SharePoint is a collaborative tool that is used by numerous organizations around the work to create aesthetically pleasing sites that are easy to use and understand.

With SharePoint 2019, this information can be access anywhere anytime due to its … Read the rest

What are Microsoft’s Power Apps ?

Microsoft Power Apps are applications that are used to design beautiful apps that can be used to fulfill numerous business needs.

These no-code/low-code applications can be created by anyone in the organization with the right license because the application has … Read the rest