Author: The Functional BA

IT professionals who are looking to make a job change might be wondering if it is better to be an IT consultant with an IT services company or to be an In-house IT analyst in an organization.

As someone who … Read the rest

Business writing is used to create documents that are used to share business ideas and concepts.

There are different types of business writing, and they include the following:

1. Email – Emails can be used to share information in written form.

Remote work has become the standard in most organizations.

Jobs are being advertised using these key words because many people would like to work from home.

The Covid 19 pandemic has made many people reconsider their career choices.

The pandemic … Read the rest

Many people are interested in getting an IT job but they don’t know where to start.

Getting an IT job has numerous advantages including the possibility of working from home, a great career path, lucrative pay and the flexibility of … Read the rest

Technical writing is the process of documenting complex, technical processes that are difficult to understand into simpler, easy to understand information.

It is also known as technical communication which is any form of communication that communicates topics that are technical, … Read the rest

Agile leadership is a form of leadership that focuses on removing obstacles to success so that employees can be more effective and productive. 

It supports better business outcomes with less wasted time and resources by allowing agile teams to work … Read the rest

The product manager is responsible for ensuring the success of a product or feature.

Successful product managers have certain core competencies which would make them successful at their jobs.

Some of these core competencies can be learnt with training while … Read the rest

Workflow analysis is the process of analyzing an organization’s workflows to improve their efficiency.

This involves identifying areas of process improvement such as redundant tasks or processes, inefficient steps and bottlenecks in the workflow.

Workflow Analysis allows an organization to … Read the rest

ITIL 4 gives organizations the ability to incorporate different frameworks and approaches into their service management operating models.

ITIL 4 is a complete approach to service management that focuses on value driven service management.

It is an operating model that … Read the rest

There are numerous project management certifications available today and earlier on in my career, I heard that they were the only way to really succeed as an IT professional.

But do you really need a project management certification?

That really … Read the rest