Author: The Functional BA

An Appian and RPI Specialist is a professional who works with Appian, a low-code automation and business process management (BPM) platform, and RPI (Robotic Process Integration) or RPA (Robotic Process Automation) tools to design, automate, and optimize business processes.

Let’s … Read the rest

Project Madeira was the code name for what later became Microsoft Dynamics 365 Business Central, Microsoft’s cloud-based ERP (Enterprise Resource Planning) solution for small and medium-sized businesses (SMBs).

Here’s a breakdown of what it was and why it mattered:

Overview… Read the rest

Dynamics 365 Commerce is a Microsoft business application that helps organizations manage and unify all aspects of their retail, e-commerce, and customer engagement operations in one integrated platform.

Here’s a breakdown of what it does

Overview

Microsoft Dynamics 365 Commerce … Read the rest

IT recruiting can be a very good career path, depending on your interests and goals.

Here is a quick breakdown of what makes it appealing (and what to watch out for):

Why IT Recruiting Can Be a Good Career

1. High

DualEntry is a relatively new, cloud-based AI-native ERP / accounting platform designed to modernize how finance teams work. 

Here is a breakdown of what DualEntry is and what it offers:

What is DualEntry — At a Glance

• It brands itself

They are related but they are not exactly the same.

Microsoft has repositioned Power Virtual Agents (PVA) into its Copilot/AI-agent strategy, and parts of its capabilities are now part of Copilot Studio. 

Here is a breakdown of how they relate … Read the rest

Dynamics 365 Contact Center is Microsoft’s AI-first, standalone customer engagement solution designed to help organizations manage customer service interactions across multiple channels.

It’s built on the Dynamics 365 platform and integrates tightly with Copilot (Microsoft’s AI assistant), Teams, Azure Communication … Read the rest

A Regional Controller is a senior finance professional responsible for overseeing the accounting, financial reporting, and compliance activities for a specific geographic region of a company (for example, North America, EMEA, or Asia-Pacific).

They typically sit between the corporate controller/CFO … Read the rest

A company controller (sometimes called a financial controller) is a senior-level accounting and finance professional responsible for managing the organization’s accounting operations and ensuring the accuracy of its financial records.

Here’s what a controller typically does:

• Financial Reporting: Prepares and

Microsoft 365 Modern Work is Microsoft’s suite of cloud-based tools, services, and solutions designed to help organizations enable modern, flexible, and secure ways of working.

It focuses on productivity, collaboration, communication, and employee experience in a digital-first workplace.

At its … Read the rest