What are the top 10 CRM applications?

A CRM application, or Customer Relationship Management application, is software that helps businesses manage their interactions and relationships with customers. 

It typically includes features such as contact management, sales tracking, lead management, marketing automation, and customer support. 

A CRM application … Read the rest

How do I become a Business Process Analyst?

Business process analysts fill a variety of roles within modern for-profit companies, but their primary goal is to assess business requirements and make evidence-based recommendations to support process improvements. 

They also serve as intermediaries between executive decision makers, management teams … Read the rest