Category: Business Analysis Posts

Guest article written by our good friend Sally Hook

Creating clear, practical content that answers your customers’ most common questions isn’t just good support practice; it’s a strategic lever for trust, efficiency, and growth. 

For modern IT teams and MSPs, … Read the rest

Looker is a modern business intelligence (BI) and data analytics platform that helps organizations explore, analyze, and share real-time business data.

It was originally an independent company but was acquired by Google in 2019, and it’s now part of Google … Read the rest

ComputerEase is an all‑in‑one construction accounting and management software built for contractors now Deltek, since its 2019 acquisition.

Tailored specifically for small to mid‑sized construction firms, it integrates:

• Accounting & Job Costing: Tracks costs per project in real‑time, including modules

CompanyCam is a photo‑first project documentation and communication app designed for contractors and field service teams.

It allows users to:

• Capture GPS‑ and time‑stamped photos and videos of job sites.
• Automatically upload content to the cloud with unlimited storage.
• Organize

A Data Aggregation Analyst is a data professional who collects, organizes, combines, and analyzes large volumes of data from multiple sources to produce unified, meaningful datasets for business analysis, reporting, and decision-making.

Core Responsibilities:

• Data Collection: Extracts data from various

A Financial Operations Analyst is a finance professional responsible for monitoring, analyzing, and improving financial processes within an organization to ensure efficient and accurate financial operations.

They typically:

Analyze financial transactions and operational data.

Reconcile accounts to ensure accuracy.

Identify … Read the rest

A Real Estate CRM (Customer Relationship Management) system is software that helps real estate agents and teams manage their contacts, leads, listings, and deals in one place.

Think of it as your digital assistant + organized notebook + automated follow-up … Read the rest

A Senior Salesforce Architect is a technical leader responsible for designing, governing, and overseeing scalable Salesforce solutions aligning with business strategy while ensuring best practices across data, security, and integration.

Key Responsibilities

• Lead end-to-end Salesforce solution architecture across Sales Cloud,

JD Edwards (JDE) is an Enterprise Resource Planning (ERP) software suite originally developed by JD Edwards (founded in 1977, acquired by PeopleSoft in 2003, then Oracle in 2005). 

It provides integrated applications to manage finance, manufacturing, distribution, supply chain, project … Read the rest

A Tech Analyst (Technology Analyst) is a professional who:

• Analyzes, evaluates, and interprets technology systems, trends, or tools to support business objectives.
• Acts as a bridge between technology teams and business stakeholders to ensure technology aligns with organizational goals.

What … Read the rest