What is a CRM ?

A Customer relationship management (CRM) system is a software application that is used to manage a company’s relationship with its customers.

It is a set of software solutions that let you communicate with and do business with your customers. 

CRM systems help in the management customer connections, such as the tracking of sales leads, marketing, and pipeline, as well as the delivery of actionable data.

It is very important that a company properly manages its … Read the rest