SLA which stands for service-level agreement is a document that defines the level of service that the customer should expect from an IT vendor.
It states the how the vendor’s service would be measured and any solutions or penalties that … Read the rest
A Requirements engineer is anybody who works with the stakeholders to define, document, verify and validate requirements.
While this might sound similar to what a Business Analyst does, the Business Analyst also has other responsibilities in addition to requirements management … Read the rest
Microsoft business applications are a range of solutions which can be used to solve numerous business problems.
Dynamics 365 business applications are business solutions that can be used to help organizations on their digital transformation journeys.
Digital transformation is defined … Read the rest
The Software Development Lifecycle (SDLC) is a process which is used to build high-quality software solutions.
It is used to produce software solutions which fulfills the business needs and is built on time and within budget.
The SDLC is a … Read the rest
A wireframe is a diagram that is used by the scrum team to analyse and communicate the structure of the software that is being built.
But why do we use wireframes ?
There are numerous ways of designing a user … Read the rest
The world as we know it has changed and it seems like this change might be permanent.
What started out as being as a temporary measure to stop the spread of the deadly coronavirus has prompted a change in the … Read the rest
2020 was a difficult year to say the least.
It was a year filled with unexpected changes which were usually instantaneous.
We all received numerous contradicting information on what we should be doing to protect ourselves and scary updates on … Read the rest
When a new organization is thinking about how they can produce and deliver their goods and services, they can use a Business Process Design to document those processes.
A Business process design is a technique that is used to create … Read the rest
A Business Process Map, Diagrams or Flow Chart is a visual representation of a business process.
It is used to show the actors, actions and the decisions that are made in the business process.
They use symbols such as circles, … Read the rest
An interface is a connection between two or more elements or solutions.
Interface analysis is used to identify where, what, why, when, how, and for whom information is traded between solution elements.
Most solutions need one or more interfaces to … Read the rest
