What is the difference between an IT analyst and an IT specialist ?

An analyst and a specialist are both professionals who have knowledge and expertise in a particular field, but they have different roles and responsibilities.

An analyst typically conducts research and analysis to understand and interpret data and information, and uses … Read the rest

Why you should learn SQL

SQL which stands for Structured Query Language is a powerful programming language that is used for managing and manipulating data stored in relational databases. 

It is used by numerous organizations worldwide and by learning SQL, you would increase your technical … Read the rest

How do I become a business analyst ?

Many people are interested in getting into the business analysis but they feel that they do not have the necessary skills required to do the job.

But most people don’t start off their careers as business analysts.

Many business analysts … Read the rest

How do I become an IT Business Analyst ?

I have written a series of posts on business analysis and the necessary skill sets that every successful business analyst should have.

But what about people who are interested in getting into the IT business analysis domain ?

Many business … Read the rest

Who is a Business Process Analyst?


A Business process analyst analyzes the business requirements and makes recommendations that will help to improve the organization’s business processes.

They also work as liaisons between the stakeholders and IT teams to help manage business performance, design process maps and … Read the rest

What is a CRM ?

A Customer relationship management (CRM) system is a software application that is used to manage a company’s relationship with its customers.

It is a set of software solutions that let you communicate with and do business with your customers. 

CRM systems help in the management customer connections, such as the tracking of sales leads, marketing, and pipeline, as well as the delivery of actionable data.

It is very important that a company properly manages its … Read the rest

What is an ERP System ?

An ERP which stands for Enterprise Resource Planning is a software application that has all its core organizational business processes merged into one.

ERP systems are used to plan and monitor the organizational resources. They help the organization plan, maintain, … Read the rest