The Functional BA

Many people are interested in getting an IT job but they don’t know where to start.

Getting an IT job has numerous advantages including the possibility of working from home, a great career path, lucrative pay and the flexibility of … Read the rest

Technical writing is the process of documenting complex, technical processes that are difficult to understand into simpler, easy to understand information.

It is also known as technical communication which is any form of communication that communicates topics that are technical, … Read the rest

Agile leadership is a form of leadership that focuses on removing obstacles to success so that employees can be more effective and productive. 

It supports better business outcomes with less wasted time and resources by allowing agile teams to work … Read the rest

The product manager is responsible for ensuring the success of a product or feature.

Successful product managers have certain core competencies which would make them successful at their jobs.

Some of these core competencies can be learnt with training while … Read the rest

Workflow analysis is the process of analyzing an organization’s workflows to improve their efficiency.

This involves identifying areas of process improvement such as redundant tasks or processes, inefficient steps and bottlenecks in the workflow.

Workflow Analysis allows an organization to … Read the rest

ITIL 4 gives organizations the ability to incorporate different frameworks and approaches into their service management operating models.

ITIL 4 is a complete approach to service management that focuses on value driven service management.

It is an operating model that … Read the rest

There are numerous project management certifications available today and earlier on in my career, I heard that they were the only way to really succeed as an IT professional.

But do you really need a project management certification?

That really … Read the rest

There are numerous organizations that offer Scrum certifications and each of them have their unique advantages.

What are the common types of Scrum certifications ?

There are 2 main organizations that offer scrum certifications and they are:

1. Scrum Alliance:

Data science is the combination of domain knowledge, programming skills, math and statistics to analyze data and produce actionable results.

Data scientists use machine learning algorithms to analyze data, text, pictures, video and audio files.

Their analysis can be transformed into real business value by analysts and business users.… Read the rest

Workflow analysis the process of analyzing the organization’s workflows with the goal of enhancing it’s operational efficiency.

Workflow analysis identifies process optimization opportunities such as redundant processes, inefficient tasks, and workflow bottlenecks.

It allows the organization to improve it’s operational … Read the rest