If you are an IT support team member, a major part of your job will be to investigate issues.
But how do you do that?
There are a few steps you can follow when investigating an IT system error and … Read the rest
Who is a Business Process Analyst?
A Business process analyst analyzes the business requirements and makes recommendations that will help to improve the organization’s business processes.
They also work as liaisons between the stakeholders and IT teams to help manage business performance, design process maps and … Read the rest
What is a CRM ?
A Customer relationship management (CRM) system is a software application that is used to manage a company’s relationship with its customers.
It is a set of software solutions that let you communicate with and do business with your customers.
CRM systems help in the management customer connections, such as the tracking of sales leads, marketing, and pipeline, as well as the delivery of actionable data.
It is very important that a company properly manages its … Read the rest
How do I become an IT Business Analyst ?
I have written a series of posts on business analysis and the necessary skill sets that every successful business analyst should have.
But what about people who are interested in getting into the IT business analysis domain ?
Many business … Read the rest
What is an ERP System ?
An ERP which stands for Enterprise Resource Planning is a software application that has all its core organizational business processes merged into one.
ERP systems are used to plan and monitor the organizational resources. They help the organization plan, maintain, … Read the rest
How do I become a business analyst ?
Many people are interested in getting into the business analysis but they feel that they do not have the necessary skills required to do the job.
But most people don’t start off their careers as business analysts.
Many business analysts … Read the rest
What is a Custom Connector ?
While there are over 750 connections available in Azure Logic Apps, Microsoft Power Automate, and Microsoft Power Apps to connect to Microsoft and verified services, there may be some services that you wish to connect to that aren’t covered by … Read the rest
What is Microsoft Power Pages ?
The Microsoft Power Platform family now includes Power Pages.
With Power Pages, you can create websites using the same shared business data that your organization uses to create apps, workflows, intelligent virtual assistants, reports, and analytics.
Microsoft Power Pages is … Read the rest
What is Microsoft Dynamics CRM ?
A CRM application (customer relationship management) is a data-driven software solution that manages how you interact with with your customers.
It helps you to manage your customer relationships, track sales leads and create marketing campaigns.
CRM solutions increase your organization’s profitability by improving your business processes which in turn allows you to focus on building and maintaining important customer relationships.
But why should you choose Dynamics 365 CRM?
Microsoft Dynamics 365 CRM software or Dynamics 365 Customer Engagement as it is also known, is a dynamic and customizable solution that … Read the rest
What is Data Migration ?
When organizations are changing applications, they might need to migrate their data from their legacy applications to the new application, to do that they would need to migrate their data.
What is data migration?
Data migration is the process of … Read the rest