What is the Epicor’s Eclipse ERP?

Epicor’s Eclipse ERP is an enterprise resource planning (ERP) software solution primarily designed for wholesale distributors, particularly those in the plumbing, HVAC, electrical, industrial supply, and PVF (pipe, valve, fitting) industries.

It is known for its strength in inventory management, order processing, and supply chain optimization, with a focus on distribution-centric workflows.

Key Features of Eclipse ERP

Feature AreaDetails
Order ManagementAdvanced order entry, pricing, quotes, and backorder management.
Inventory ManagementReal-time inventory control, demand forecasting, and automated replenishment.
PurchasingStreamlined purchasing processes with vendor management and costing tools.
Financial ManagementGeneral ledger, accounts payable/receivable, cash management.
Warehouse ManagementBarcode scanning, picking/packing, bin management, and shipping tools.
CRM & Sales ManagementCustomer relationship management, sales pipeline tracking, and reporting.
Business IntelligencePrebuilt dashboards, analytics, and reporting tailored for distribution.

Technology Background

  • Originally developed by Intuit Eclipse, which was later acquired by Epicor Software Corporation.
  • Eclipse ERP is now a part of the Epicor Distribution Suite.
  • It is known for:
    • Character-based (green screen) interface, though it also has a graphical user interface (GUI) version.
    • Strong customization capabilities using its scripting language and third-party integrations.
    • On-premises deployment, but with increasing options for cloud or hosted environments.

Industries Best Fit for Eclipse ERP

  • Electrical Distributors.
  • Plumbing and HVAC Suppliers.
  • Industrial Supply and PVF Distributors.
  • Building Materials Distribution.

Strengths of Eclipse ERP

  • Deep industry-specific functionality for distributors.
  • Fast order entry with real-time pricing and availability.
  • Flexible pricing and rebate management.
  • Robust inventory and warehouse control features.

Challenges or Limitations

  • Older UI compared to newer cloud-native ERPs.
  • Historically an on-premises solution, with cloud capabilities still evolving.
  • Niche focus—less suited for companies outside wholesale distribution.

Can you compare Eclipse ERP to other popular ERP systems?

Here is a comparison between Eclipse ERP and other popular ERP systems (like NetSuite, SAP Business One, Dynamics 365 Business Central) for distribution businesses

Comparison: Eclipse ERP vs Other ERP Systems for Distribution

Feature AreaEclipse ERP (Epicor)NetSuiteSAP Business OneDynamics 365 Business Central
Industry FocusWholesale distribution (plumbing, HVAC, electrical, PVF)Broad industries, strong in wholesale, retail, servicesSMBs in manufacturing, wholesale, distributionSMBs in distribution, manufacturing, services
DeploymentOn-premises, hosted, evolving cloud optionsCloud-native (SaaS)On-premises, partner-hosted, cloudCloud (SaaS), on-premises
Order ManagementAdvanced, distributor-specific, real-time pricing & inventoryRobust, omnichannel capabilitiesGood, standard order-to-cash processStrong, adaptable to distribution workflows
Inventory ManagementReal-time, demand forecasting, branch transfers, cycle countingStrong, demand planning, multi-location, WMS integrationsStandard inventory management, batch/serial trackingStrong, multi-location, batch/serial, WMS add-ons
Pricing & RebatesVery strong, complex price matrices, rebates, contract pricingGood, but often needs customizations for complex rebate logicLimited out-of-the-box, requires add-onsModerate, custom workflows for complex pricing available
Warehouse ManagementRobust WMS, barcode scanning, mobile warehouse supportAdvanced WMS (native or via 3rd parties)Standard WMS with barcode scanning (add-on)WMS available via add-ons or 3rd party integrations
CRM & Sales ManagementBasic CRM, strong in sales order managementAdvanced CRM, marketing automation (native NetSuite CRM)Built-in CRM, basic functionalityBuilt-in CRM, integration with Dynamics 365 Sales (CRM)
Financial ManagementSolid core financials, designed for distribution accountingVery strong, multi-entity, multi-currency, global complianceGood, standard financialsStrong, with integration to broader Microsoft finance tools
Business Intelligence & ReportingPrebuilt reports, dashboards tailored to distributionAdvanced reporting, analytics, real-time dashboardsStandard reporting, can integrate with SAP Analytics CloudPower BI integration, robust reporting tools
Customization & ExtensibilityCustom scripting, strong for distributor workflowsHighly customizable with SuiteScript, SuiteFlowSDK available, customization requires technical skillLow-code tools (Power Platform), AL extensions
User Interface (UI)Legacy character-based & GUI versionsModern, browser-based, responsiveTraditional desktop interface, some web capabilitiesModern, web-based, Office 365-style experience

Summary Observations

SolutionBest forKey StrengthsPossible Limitations
Eclipse ERPMid-size to large wholesale distributors needing deep industry featuresDeep distribution focus, pricing complexity, inventoryLegacy UI, cloud capabilities still maturing
NetSuiteGrowth-focused companies, multi-entity, global distributionCloud-native, scalability, financials, CRMCost, some industry-specific gaps require add-ons
SAP Business OneSMBs in wholesale, manufacturing, servicesSimplicity, cost-effective, SAP ecosystem compatibilityLess robust for complex distribution needs
Dynamics 365 Business CentralSMBs and mid-market, Microsoft-centric organizationsMicrosoft stack integration, modern UI, Power PlatformMay need partners for deep industry functionality

Which ERP would you recommend?

Here is a recommendation matrix for selecting the best ERP system for distribution based on specific company size, complexity, and cloud readiness:

CriteriaEclipse ERPNetSuiteSAP Business OneDynamics 365 Business Central
Company Size (Annual Revenue)$50M – $1B (Mid to Large)$10M – $1B+ (All sizes)$5M – $100M (SMBs)$5M – $500M (SMBs to Mid-market)
Distribution ComplexityVery High (Complex inventory, pricing, rebates)High (Multi-channel, multi-location)Medium (Standard distribution needs)Medium-High (Flexible with Power Platform)
Cloud ReadinessMedium (Evolving cloud/hosted, mostly on-prem)High (Cloud-native SaaS)Medium (On-premises, private cloud options)High (Cloud-first, Microsoft Azure SaaS)
Global/Multinational CapabilitiesModerate (US-focused, limited multi-entity)Strong (Multi-entity, multi-currency)Moderate (Multi-currency support, limited multi-entity)Strong (Multi-entity, multi-currency with add-ons)
Best Fit Distribution SegmentsElectrical, HVAC, plumbing, PVF distributorsAll distribution, retail, omnichannelGeneral distribution, SMB wholesalersGeneral distribution, e-commerce, B2B/B2C
Technology StackEpicor proprietary, legacy UI, evolving APIsOracle (Cloud-native, SuiteScript)SAP HANA or SQL Server (depends on deployment)Microsoft (Azure, Power Platform, Office 365)
Ease of CustomizationHigh (Scripting, but older tech)High (SuiteScript, SuiteFlow)Medium (SDK, requires technical skills)High (Low-code, AL extensions, Power Platform)
Reporting & AnalyticsGood, distribution-centric reportsAdvanced, real-time dashboardsBasic, can integrate SAP Analytics CloudAdvanced (Power BI native integration)
User Experience (UI/UX)Older, character-based & GUI mixModern, browser-basedTraditional desktop UIModern, Office 365-style, browser-based

Quick Recommendations by Profile

Company ProfileRecommended ERP(s)
Mid-large distributor, heavy industry focus (HVAC, PVF)Eclipse ERP
High-growth, multi-channel, cloud-first distributorNetSuite
Small to mid-sized wholesale distributor, SAP-focusedSAP Business One
SMB to Mid-market distributor, Microsoft-centric stackDynamics 365 Business Central