Who is an ERP Business System Analyst?

An ERP Business System Analyst is a professional responsible for analyzing, designing, and implementing enterprise resource planning (ERP) systems to support business operations.

They act as a bridge between business stakeholders and technical teams to ensure ERP systems meet organizational goals.

Key Responsibilities:

  • Requirements Gathering: Work with departments like finance, supply chain, HR, and operations to understand their needs and translate them into ERP system requirements.
  • Process Analysis: Analyze current business processes and identify areas where ERP systems can improve efficiency, accuracy, and compliance.
  • System Configuration: Assist in configuring ERP modules (e.g., finance, procurement, inventory) to align with business needs.
  • Testing and Validation: Develop test cases, perform system testing, and coordinate user acceptance testing (UAT).
  • Training and Support: Create user manuals, provide training sessions, and offer ongoing support post-implementation.
  • Change Management: Support organizational change by helping users adapt to new systems and workflows.
  • Integration Oversight: Ensure ERP integrates properly with other systems (e.g., CRM, Power Platform, Office 365).

Skills and Knowledge:

  • ERP Platforms: Experience with systems like SAP, Oracle, Dynamics 365, NetSuite, etc.
  • Business Acumen: Strong understanding of core business processes (finance, supply chain, manufacturing, etc.).
  • Analytical Skills: Ability to dissect complex business problems and propose system-based solutions.
  • Communication: Strong skills to liaise between technical teams and non-technical stakeholders.
  • Project Management: Often involved in ERP implementation or upgrade projects using Agile or Waterfall methods.

ERP business analyst sample job description:

Here is a sample job description for an ERP Business System Analyst, tailored to a mid-to-senior level role within an enterprise environment:

Job Title: ERP Business System Analyst

Location: [Your Location]

Department: IT / Business Systems

Reports To: ERP Program Manager / IT Director

Job Type: Full-Time

Job Summary:

We are seeking a highly skilled and motivated ERP Business System Analyst to join our enterprise IT team. This role is critical in driving the successful implementation, enhancement, and support of our ERP platform (e.g., Dynamics 365, SAP, Oracle). The ideal candidate will collaborate with cross-functional teams to analyze business processes, identify system requirements, and configure ERP modules to support operational excellence across finance, supply chain, HR, and operations.

Key Responsibilities:

  • Collaborate with business stakeholders to gather and document ERP requirements.
  • Analyze and map current business processes to ERP capabilities, recommending optimizations.
  • Configure and maintain ERP modules to meet business needs, especially in finance and supply chain domains.
  • Lead or support ERP implementations, upgrades, and integrations with other enterprise systems (e.g., CRM, Power Platform, Office 365).
  • Create detailed functional specifications and user stories for development teams.
  • Develop and execute test plans to validate ERP functionality and performance.
  • Provide training, documentation, and post-implementation support to end-users.
  • Partner with change management teams to ensure smooth transitions and user adoption.
  • Monitor and resolve system issues, collaborating with vendors and internal IT teams.

Qualifications:

  • Bachelor’s degree in Computer Science, Business Administration, or related field.
  • 4+ years of experience in ERP system analysis or implementation (Dynamics 365, SAP, Oracle, NetSuite, etc.).
  • Strong knowledge of business processes in finance, supply chain, or manufacturing.
  • Experience with system configuration, business process mapping, and data integration.
  • Familiarity with tools such as Power Platform, Office 365, SQL, and project management software.
  • Excellent problem-solving, analytical, and communication skills.
  • Experience working in Agile or hybrid Agile/Waterfall environments is a plus.
  • Preferred Skills:
  • Certification in ERP platforms (e.g., Microsoft Dynamics Functional Consultant, SAP FI/CO).
  • Understanding of Power Platform components: Power BI, Power Apps, Power Automate.
  • Experience with cloud-based ERP environments and Azure integrations.