Microsoft Teams is a communication tool that can be used to chat, call, video call and collaborate with various stakeholders in an organization.
It is an application tool in the Microsoft 365 suite and it is one of the key collaborative tools that is used by millions of people today.
It has numerous functionalities such as private chats, group chats, video calls, conference calls, channels and easy access to other applications in the Microsoft 365 suite of applications.
Some of the functionalities include the following :
- Communication : Teams can be used to communicate with your team members and other stakeholders in various ways. It has chats, videos and channels which support collaboration.
The chats and videos can be personalized or grouped based on the need, and if needed you can invite additional participants during the call.
A channel which are dedicated to specific topics of interest can also be created. This would help with information collation so that it is in a centralized place which would help reduce any confusion and misunderstanding.
2. Microsoft 365 applications: Teams is a member of the Microsoft 365 application and that makes it easy to add other Microsoft 365 applications teams.
In addition, You can also add other commercial applications which can be found in the marketplace such as Jira and ServiceDesk.
This makes it easy to access all of your favorite applications in a single place.
While Microsoft Teams has numerous fucntionalities that make it so great, you have to purchase a license to fully enjoy the application.
But there are some good collaborative tools which are free and they include:
- Google Meet
- Skype for Business
- Cisco WebEx
- Zoom