As a Business Analyst you need to be familiar with the various tools and techniques that you would be using to complete your work.
While you may use some of these tools and techniques regularly, you might only need to … Read the rest
Author: The Functional BA
What is ServiceNow ?
ServiceNow is a company that has numerous Information Technology (IT) management software as a service (SaaS) applications.
These applications are used to manage projects, support collaboration and improve customer relations.
ServiceNow applications can be easily integrated with other software applications … Read the rest
What is an SLA ?
SLA which stands for service-level agreement is a document that defines the level of service that the customer should expect from an IT vendor.
It states the how the vendor’s service would be measured and any solutions or penalties that … Read the rest
Who is a Requirements Engineer ?
A Requirements engineer is anybody who works with the stakeholders to define, document, verify and validate requirements.
While this might sound similar to what a Business Analyst does, the Business Analyst also has other responsibilities in addition to requirements management … Read the rest
What is Dynamics 365 ?
Microsoft business applications are a range of solutions which can be used to solve numerous business problems.
Dynamics 365 business applications are business solutions that can be used to help organizations on their digital transformation journeys.
Digital transformation is defined … Read the rest
What is the Software Development Lifecycle ?
The Software Development Lifecycle (SDLC) is a process which is used to build high-quality software solutions.
It is used to produce software solutions which fulfills the business needs and is built on time and within budget.
The SDLC is a … Read the rest
What are Wireframes ?
A wireframe is a diagram that is used by the scrum team to analyse and communicate the structure of the software that is being built.
But why do we use wireframes ?
There are numerous ways of designing a user … Read the rest
How to lead and facilitate a virtual meeting
The world as we know it has changed and it seems like this change might be permanent.
What started out as being as a temporary measure to stop the spread of the deadly coronavirus has prompted a change in the … Read the rest
Welcome to 2021.
2020 was a difficult year to say the least.
It was a year filled with unexpected changes which were usually instantaneous.
We all received numerous contradicting information on what we should be doing to protect ourselves and scary updates on … Read the rest
What is a Business Process Design ?
When a new organization is thinking about how they can produce and deliver their goods and services, they can use a Business Process Design to document those processes.
A Business process design is a technique that is used to create … Read the rest