What is Microsoft Teams ?

Microsoft Teams is a communication tool that can be used to chat, call, video call and collaborate with various stakeholders in an organization.

It is an application tool in the Microsoft 365 suite and it is one of the key … Read the rest

What is Microsoft’s Power Platform ?

Microsoft’s Power Platform are a suite of apps and services that allows anybody to quickly and easily create custom apps which would fulfill their business needs.

But what is an App ?

An App which is derived from the shortened … Read the rest

What is Asana ?

Asana is a productivity application that is used by organizations to manage their work and improve their efficiency.

It uses workflows to manage projects, assign work, update tasks and keep track of activities. It can also be used to manage … Read the rest

What is PeopleSoft?

PeopleSoft is a range of software applications from Oracle that it is used by numerous organizations to improve their business processes.

The applications that are available in the PeopleSoft suite include human resource management systems (HRMS), customer relationship management (CRM), … Read the rest

What is an ITSM?

ITSM which stands for IT service management is a software application that is used by information technology teams to manage how they deliver IT services to their customers.

Some of the IT services which the IT service team provide includes … Read the rest

What is ITIL ?

ITIL which stands for IT Infrastructure Library, is a framework which is used to describe the best practices for delivering IT services.

There are currently five books in ITIL and each of those books describe the different processes in each … Read the rest

What is Azure DevOps ?

Azure DevOps or Visual Studio Team Services (VSTS) as it was previously known, is a tool that is by DevOps teams to manage their projects, collaborate on code development, and build and deploy applications.

DevOps is a technique which merges … Read the rest

What is Robotic Process Automation (RPA)?

Robotics Process Automation or RPA as it is commonly known, is a method that is used to automate standardized business processes.

It is the used of workflow automation to automate frequently used processes so that stakeholders are free to do … Read the rest

What is Salesforce ?

Updated with contributions from my friends at toptal

Salesforce is a software application that is used in customer relationship management (CRM).

Customer relationship management (CRM) are the principles, practices, and guidelines that an organization follows when relating with its customers. … Read the rest

What is the difference between Cloud and SaaS ?

If you are just like me, you might not know the difference between Cloud computing and Software as a service (SAAS), so what is difference between these two terms ?

So what is the Cloud ?

When you hear the … Read the rest