Non-verbal communication skills for business analysts

Non-verbal communication skills allow the successful sending and receiving of information via body movement, posture, facial expressions, gestures, and eye contact.

Communication is usually through words that are written or spoken but non-verbal communication, is considered to carry much more … Read the rest

Writing skills for business analysts

Written communication is used to transmit ideas, concepts, facts, and opinions to a group of stakeholders.

Written communication uses text, symbols, models, and sketches to transmit and share information.

In order to draft effective written communication, the writer needs to … Read the rest

Listening skills in business analysis

The business analyst use their effective listening skills to understand information that is communicated verbally.

Listening is the act of not just hearing words but understanding their meaning.

Business analysts use effective listening skills to correctly understand what is being … Read the rest

Interaction skills in business analysis

Interaction skills are defined as the business analyst’s ability to relate, cooperate, and communicate with different stakeholders such as executives, sponsors, colleagues, team members, developers, vendors, end users, customers, and subject matter experts (SMEs).

Business analysts are specifically positioned to … Read the rest

Solution performance measurements

The measure solution performance task is used to describe performance measures, which uses collected data to assess the effectiveness of the solution and the value which it adds to the enterprise.

The performance measures are used to confirm the value … Read the rest

Performance measures analysis

The analyze performance measures task is used to provide a deep understanding into the performance of a solution in comparison to the value it brings.

The measure solution performance task needs to be interpreted to be better understood. In order … Read the rest

Enterprise limitations assessment

The assess enterprise limitations task determines how components which are external to the solution could restrict value realization.

The solution may be used across various departments in the enterprise and there may be many connections and dependencies.

The solution may … Read the rest

Solution value recommendations

The recommend actions to increase solution value task is used to comprehend the components that could create differences between the potential value and actual value, and to propose a course of action to align them.

The tasks in the solution … Read the rest

Business analysis key skills

Underlying competencies are used to describe the conduct, attributes, knowledge, and personal traits that assist in the practice of business analysis.

These key skills are the basic skills which are required for an effective business analyst and are a starting … Read the rest

Business analysis learning

Learning is defined as the process of gaining new information, or modifying existing knowledge, behaviors and skills.

Efficient business analyst to be able to quickly understand new and different types of information and change existing knowledge in evolving environments.

To … Read the rest