Who is a Business Process Analyst?

A Business process analyst analyzes the business requirements and makes recommendations that will help to improve the organization’s business processes.

They also work as liaisons between the stakeholders and IT teams to help manage business performance, design process maps and identify business process inefficiencies.

Business process analysts specialize in analyzing, designing and implementing business processes to effect change, especially when new policies and procedures are introduced. 

What is the business process job description?

The Business process analyst job description usually includes the following responsibilities.

  • Analyzing internal workflows and business processes.
  • Working on business analysis and process reengineering projects.
  • Collaborating with the business and IT to create new process designs.
  • Translating complex data and business processes for relevant stakeholders.
  • Creating business process modeling maps.

Individuals in this role usually have some experience with both business and IT and also have a deep knowledge of business process management. 

Business process analysts may also be responsible for identifying process improvement barriers and finding solutions that can mitigate unplanned downtime, eliminate productivity losses and maximize IT spending.

How do you become a Business Process Analyst?

Most business process analyst roles require a bachelor’s in business, mathematics, computer and information technology or another relevant field of study.

You will also need at least 2 years experience in business process analysis and improvement.

What are some business process analyst core skills?

Business process analysts should have a number of hard and soft skills which include the following: 

  1. Technical Skills: Business process analysts play an active role in their organizations’ overall business process improvement strategy so they need to be able to analyze available software and applications to identify how they can help to improve the existing business operations. 
  2. Research analysis: Before business process analysts can develop new operational strategies, they need to first identify the precise problems that they are trying to solve. Business problems can have multiple solutions, so it is essential that the right one is chosen to fulfill the business requirements.
  3. Interpersonal skills: business process analysts act as liaisons between the business stakeholders and the IT team so it is essential that they have the skills to build productive relationships with a wide range of people. Collaboration is an important part of the job, so it’s important to hone interpersonal abilities and practice active listening skills before stepping into the role.
  4. Communication Skills: Communication skills  is the ability to tailor information to meet the needs of different stakeholders. Business process analysts need to  be able to interpret and explain performance data and other business metrics to a diverse group of stakeholders