What is the Capability Maturity Model Integration (CMMI)?

The Capability Maturity Model Integration (CMMI) is a process improvement framework that provides organizations with the essential elements of effective processes. 

It helps organizations to improve their performance by providing a clear definition of what is required to achieve maturity … Read the rest

Who is an ERP business analyst?

An ERP (Enterprise Resource Planning) business analyst is a professional who specializes in analyzing a company’s business processes and requirements, and using that information to design, implement, and maintain ERP systems. 

The role of an ERP business analyst is to … Read the rest

What is a Field Service Management System?

A Field Service Management System is a software platform that helps organizations manage and optimize their field service operations.

It enables companies to schedule and dispatch technicians, track job progress, and manage customer interactions and billing.

The goal is to … Read the rest

Who is an implementation specialist?

Who is an implementation specialist?

An implementation specialist is a professional who helps organizations in the implementation of new systems, processes, or technologies. 

The role involves assessing the needs of the organization, developing and executing implementation plans, providing training to … Read the rest

How do I become a business analyst ?

Many people are interested in getting into the business analysis but they feel that they do not have the necessary skills required to do the job.

But most people don’t start off their careers as business analysts.

Many business analysts … Read the rest

What is an ERP System ?

An ERP which stands for Enterprise Resource Planning is a software application that has all its core organizational business processes merged into one.

ERP systems are used to plan and monitor the organizational resources. They help the organization plan, maintain, … Read the rest

How do I become an IT Business Analyst ?

I have written a series of posts on business analysis and the necessary skill sets that every successful business analyst should have.

But what about people who are interested in getting into the IT business analysis domain ?

Many business … Read the rest

What is a CRM ?

A Customer relationship management (CRM) system is a software application that is used to manage a company’s relationship with its customers.

It is a set of software solutions that let you communicate with and do business with your customers. 

CRM systems help in the management customer connections, such as the tracking of sales leads, marketing, and pipeline, as well as the delivery of actionable data.

It is very important that a company properly manages its … Read the rest

Who is a Business Process Analyst?


A Business process analyst analyzes the business requirements and makes recommendations that will help to improve the organization’s business processes.

They also work as liaisons between the stakeholders and IT teams to help manage business performance, design process maps and … Read the rest

What is decision modeling ?

There are some standard business processes that every organization performs daily.

Due due to their frequency and importance, it is vital that these business processes remain efficient and effective.

these type of business processes are ideal for improvement especially if … Read the rest