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What is the Software Development Lifecycle ?

The Software Development Lifecycle (SDLC) is a process which is used to build high-quality software solutions.

It is used to produce software solutions which fulfills the business needs and is built on time and within budget.

The SDLC is a … Read the rest

What is Dynamics 365 ?

Microsoft business applications are a range of solutions which can be used to solve numerous business problems.

Dynamics 365 business applications are business solutions that can be used to help organizations on their digital transformation journeys.
Digital transformation is defined … Read the rest

Who is a Requirements Engineer ?

A Requirements engineer is anybody who works with the stakeholders to define, document, verify and validate requirements.

While this might sound similar to what a Business Analyst does, the Business Analyst also has other responsibilities in addition to requirements management … Read the rest

What is ServiceNow ?

ServiceNow is a company that has numerous Information Technology (IT) management software as a service (SaaS) applications.

These applications are used to manage projects, support collaboration and improve customer relations.

ServiceNow applications can be easily integrated with other software applications … Read the rest

Are there different types of Business Analysts ?

There are different types of Business Analysts working in different industries around the world.

Some of these Business Analysts work in the different business analysis perspectives such as Business Intelligence, Agile, Information Technology, Business Architecture and the … Read the rest

What is Business Analytics ?

Everyday businesses all around the world generate tons of data.

This data include their their transactional data, employee’s data and organizational data.

The data needs to be gathered, analyzed, and interpreted to help the organization make the right strategic decisions.… Read the rest

What is Office 365 ?

Office 365 is a Software as a service (SaaS) suite of applications.

Some of the applications that are included in Office 365 are Microsoft Word, Excel, PowerPoint, Outlook and OneNote.

Other popular office 365 applications include Microsoft Planner, … Read the rest

What is Customer experience (CX) ?

Customer experience (CX) is defined as the company’s interaction with its customers at every point of their purchasing journey.

From the piqued interest via a marketing campaign to the sale and then the customer service, the Customer’s experience is focused … Read the rest