The Information Technology perspective : knowledge areas

As we conclude the discussion on the information technology perspective, let us take a look at how the techniques in this perspective differ from the techniques in the business analysis knowledge areas.

The techniques used in the information technology (IT) … Read the rest

CBAP/CCBA preparation questions – Solution Evaluation

The solution analysis knowledge area is used by the business analyst to evaluate the value delivered by a solution and to recommend the removal of constraints for full value realization.

Here are a few sample CBAP/CCBA questions and answers in … Read the rest

How to draw a process flowchart

Congratulations, you have just started your new business analyst job and your supervisor has asked you to analyze a new initiative

You are excited at the prospect of starting the work and happily gather the requirements from the stakeholders.

But … Read the rest

Roles and permissions matrix in business analysis

Business analysts use the roles and permissions matrix to designate responsibilities, identify roles, discover missing roles and communicate the results of a planned change.

Role and permission matrix involves identifying roles, connecting them with solution activities, and designating authorities who … Read the rest

Root cause analysis for business analysts

Root cause analysis is used by business analysts to identify and analyze the root cause of a problem.

Root cause analysis is a methodical analysis of a problem that focuses on identifying the problem’s origin in order to fix the … Read the rest

Scope modelling in business analysis

Scope models describes the essence of one or more boundaries and place components inside or outside those boundaries.

Scope models are usually used to define the boundaries of control, change, a solution, or a need.

These models may show components … Read the rest

Sequence diagrams in business analysis

Business analysts use sequence or event diagrams to model the logic of management scenarios by showing the information passed between objects in the system through the execution of the scenario.

A sequence diagram shows how processes are connected during a … Read the rest

Stakeholder mapping in business analysis

Business analysts use stakeholder lists to help analyze stakeholders and their attributes.

It is used to spot all potential sources of requirements so that solutions made involving stakeholder engagement, collaboration, and communication are the best options for the stakeholder and … Read the rest

State modeling in business analysis

Business analysts use state modelling to describe and analyze the various potential states of an entity within a system. This includes how that entity changes from one state to another, and what can happen to the entity when it is … Read the rest

Survey and questionnaires in business analysis

Business analysts use surveys and questionnaires to gather business analysis information such as information on customers, products, policies, and cultures from the stakeholders.

Surveys and questionnaires are used to present a set of questions to the stakeholders, whose responses are … Read the rest