Many Business Analyst’s who got their CBAP or CCBA certification with the BABOK version 2 would like to know what has changed in BABOK version 3.
BABOK version 3 was released in April 2015, and it included many changes, some … Read the rest
Who is a Service Desk Analyst ?
A Service Desk Analysts is anyone who provides first line IT technical support to stakeholders in an organization.
They are responsible for handing customer support requests and assessing and resolving issues related to application software, hardware and telephony.
The Service … Read the rest
What is the difference between UX And UI Designs ?
Updated with a link to additional resources from designhire.com
UX and UI designs are used to refer to the look and feel of a product but do they mean the same thing ?
First of all, what is the User … Read the rest
What is SQL ?
I have previously written about the top 5 skills that an IT Business Analyst should have and SQL is one of them.
SQL which is pronounced S-Q-L or sequel stands for Structured Query Language (SQL).
SQL is supported by all … Read the rest
Is this a Business Analysis task ?
Many people get confused about what they really do because while their job title says one thing, their actual responsibilities might include tasks that are traditionally performed in other roles.
It doesn’t help that many organizations have creative job titles … Read the rest
What is the difference between Cloud and SaaS ?
If you are just like me, you might not know the difference between Cloud computing and Software as a service (SAAS), so what is difference between these two terms ?
So what is the Cloud ?
When you hear the … Read the rest
What is Salesforce ?
Updated with contributions from my friends at toptal
Salesforce is a software application that is used in customer relationship management (CRM).
Customer relationship management (CRM) are the principles, practices, and guidelines that an organization follows when relating with its customers. … Read the rest
What is Power BI ?
Power BI is a data visualization tool that is used to transform data into visually pleasing reports and dashboards.
Power BI is made up of 4 components, which are :
- A windows of desktop application called Power BI Desktop.
- An
What is a BurnDown chart ?
A burndown chart is a graphical representation of the rate at which the user stories in an agile project are being completed.
The work that is yet to be completed is shown on a vertical axis (y-axis), while the time … Read the rest
What is Tableau ?
Tableau software is a data visualization tool that is used by Business Intelligence Analysts (BIA) to create reports and dashboards.
It is used by the BIA’s to transform the raw data into reports that are visually pleasing and understandable.
By … Read the rest