Negotiation and conflict resolution skills in business analysis

Business analysts sporadically intervene in negotiations between stakeholders in order to reach a common understanding or an agreement.

During this process, business analysts may help with conflict resolution with the aim of maintaining and strengthening working relationships among the stakeholders … Read the rest

Teamwork skills in business analysis

Business analysts use teamwork skills to effectively work with stakeholder so that solutions can be effectively developed and implemented.

Business analysts frequently work with other business analysts, project managers, stakeholders, and subject matter experts (SMEs) as a member of a … Read the rest

Leadership and influencing skills in business analysis

Leadership and influencing skills are used by the business analyst while the stakeholders are reviewing the business analysis information and solution options.

They boost unity and inspire stakeholder support and teamwork during change.

Leadership and influencing involves inspiring people to … Read the rest

Solution limitations assessments

The assess solution limitations task is used to ascertain any components to the solution that could limit the full realization of value.

The business analyst should analyze the solution limitations to identify the root causes for under-performing and ineffective solutions … Read the rest

Facilitation skills in business analysis

Business analysts aid facilitation between stakeholders to help them make a decision, solve a problem, transfer ideas and information, or arrive at an agreement in relation to the order and the essence of requirements.

The business analyst may also support … Read the rest

Interaction skills in business analysis

Interaction skills are defined as the business analyst’s ability to relate, cooperate, and communicate with different stakeholders such as executives, sponsors, colleagues, team members, developers, vendors, end users, customers, and subject matter experts (SMEs).

Business analysts are specifically positioned to … Read the rest

Listening skills in business analysis

The business analyst use their effective listening skills to understand information that is communicated verbally.

Listening is the act of not just hearing words but understanding their meaning.

Business analysts use effective listening skills to correctly understand what is being … Read the rest

Writing skills for business analysts

Written communication is used to transmit ideas, concepts, facts, and opinions to a group of stakeholders.

Written communication uses text, symbols, models, and sketches to transmit and share information.

In order to draft effective written communication, the writer needs to … Read the rest

Non-verbal communication skills for business analysts

Non-verbal communication skills allow the successful sending and receiving of information via body movement, posture, facial expressions, gestures, and eye contact.

Communication is usually through words that are written or spoken but non-verbal communication, is considered to carry much more … Read the rest

Verbal communication skills for business analysts

Business analysts use their verbal communication skills to relay ideas, concepts, facts, and opinions to groups of stakeholders.

Verbal communication utilises words to transmit information from the sender to the receiver.

Verbal communication skills are used to communicate business analysis … Read the rest