Unraveling the IT world
ITSM which stands for IT service management is a software application that is used by information technology teams to manage how they deliver IT services to their customers.
Some of the IT services which the IT service team provide includes … Read the rest
ITIL which stands for IT Infrastructure Library, is a framework which is used to describe the best practices for delivering IT services.
There are currently five books in ITIL and each of those books describe the different processes in each … Read the rest
As a Business Analyst, you may find yourself tasked with making recommendations on which solution to chose to fulfil the business need.
But how do you choose the best one ?
Options analysis is the process of evaluating different options … Read the rest
PeopleSoft is a range of software applications from Oracle that it is used by numerous organizations to improve their business processes.
The applications that are available in the PeopleSoft suite include human resource management systems (HRMS), customer relationship management (CRM), … Read the rest
Asana is a productivity application that is used by organizations to manage their work and improve their efficiency.
It uses workflows to manage projects, assign work, update tasks and keep track of activities. It can also be used to manage … Read the rest
Most people are using the Agile methodology due to its numerous benefits, but the Waterfall methodology is still the preferred methodology for some different types of projects.
So what is the difference between the two methodologies ?
The Waterfall methodology … Read the rest
Many people get confused about what they really do because while their job title says one thing, their actual responsibilities might include tasks that are traditionally performed in other roles.
It doesn’t help that many organizations have creative job titles … Read the rest
I have previously written about the top 5 skills that an IT Business Analyst should have and SQL is one of them.
SQL which is pronounced S-Q-L or sequel stands for Structured Query Language (SQL).
SQL is supported by all … Read the rest
Value stream mapping or material and information-flow mapping is a lean technique that is used to analyze, design, and manage the information that is required to move a product to the customer.
Value stream mapping uses different symbols to represent … Read the rest
SAP is an ERP system that is used in the management of business processes in an organization.
The software was initially called Systemanalyse Programmentwicklung, which means System Analysis Program Development in German, but the name was later abbreviated to SAP. … Read the rest
