Business analysts use teaching skills to successfully communicate business analysis information, concepts, ideas, and issues.
They also help ensure that the information is understood and maintained by the stakeholders.
The business analyst is in charge of ensuring that the information communicated has been understood by stakeholders.
Business analysts lead stakeholders to information clarity by explaining the contexts and value of the needs being investigated.
Teaching is the act of leading others to acquire knowledge and this requires choosing the most suitable visual, verbal, written, and kinesthetic approaches according to the information or techniques being taught.
The purpose of teaching is to draw out stakeholder engagement and collaborative learning to get clarity.
Business analysts regularly obtain and learn new information, and then teach this information to stakeholders in a relevant way.
There are some measures of effective teaching which include:
- Using different techniques to communicate information to be learned by the stakeholders.
- Locating new information through stakeholder engagement.
- Proving that audiences have a clear understanding of the key messages that are intended to be learned.
- Authenticating that the stakeholders can demonstrate the new knowledge, facts, concepts, and ideas.