What is a Process Improvement Plan ?

A process is the steps that are taken to achieve a particular goal.

These steps can include tasks, automation and actions based on how the process has been created.

Organizations use business processes to improve their productivity, ensure that they … Read the rest

What is the difference between Kanban and Scrum ?

The Agile methodology has led to the creation of numerous other methodologies such as Scrum and Kanban.

These different methodologies are used by numerous development teams around the world and have led to improved product development.

But what if the … Read the rest

What is Business Process Automation ?

Business Process Automation or BPA as it is commonly known, is the software automation of business processes.

These software applications are used to automate repetitive tasks in the business process to make it more efficient.

BPA can be used to … Read the rest

What is the difference between the Agile and Waterfall methodologies ?

Most people are using the Agile methodology due to its numerous benefits, but the Waterfall methodology is still the preferred methodology for some different types of projects.

So what is the difference between the two methodologies ?

The Waterfall methodology … Read the rest

What is Asana ?

Asana is a productivity application that is used by organizations to manage their work and improve their efficiency.

It uses workflows to manage projects, assign work, update tasks and keep track of activities. It can also be used to manage … Read the rest

What is PeopleSoft?

PeopleSoft is a range of software applications from Oracle that it is used by numerous organizations to improve their business processes.

The applications that are available in the PeopleSoft suite include human resource management systems (HRMS), customer relationship management (CRM), … Read the rest

What is Options Analysis ?

As a Business Analyst, you may find yourself tasked with making recommendations on which solution to chose to fulfil the business need.

But how do you choose the best one ?

Options analysis is the process of evaluating different options … Read the rest

What is an ITSM?

ITSM which stands for IT service management is a software application that is used by information technology teams to manage how they deliver IT services to their customers.

Some of the IT services which the IT service team provide includes … Read the rest

What is a Business Process Management System (BPMS)?

Every organization has processes and even if those processes are not defined, there are business processes that are being used in the organization.

Business processes are used to describe the way in which tasks should be performed.

Because of the … Read the rest

What is ITIL ?

ITIL which stands for IT Infrastructure Library, is a framework which is used to describe the best practices for delivering IT services.

There are currently five books in ITIL and each of those books describe the different processes in each … Read the rest