What is BPMN ?

BPMN stands for Business Process Modeling Notation and it is a workflow business process modeling language.

It is a easy to understand modeling language that is used to represent business processes in numerous organization.

It is used by business analyst … Read the rest

What is Zoom ?

Zoom has become one of the best video conferencing apps in 2020.

Due to the COVID-19 global pandemic, many organizations were forced to shut down their places of business and transition their employees to remote work.

So they needed an … Read the rest

What is the difference between Kanban and Scrum ?

The Agile methodology has led to the creation of numerous other methodologies such as Scrum and Kanban.

These different methodologies are used by numerous development teams around the world and have led to improved product development.

But what if the … Read the rest

What is Business Process Automation ?

Business Process Automation or BPA as it is commonly known, is the software automation of business processes.

These software applications are used to automate repetitive tasks in the business process to make it more efficient.

BPA can be used to … Read the rest

What is a Process Improvement Plan ?

A process is the steps that are taken to achieve a particular goal.

These steps can include tasks, automation and actions based on how the process has been created.

Organizations use business processes to improve their productivity, ensure that they … Read the rest

Who is a Product Manager ?

A Product Manager is anyone who leads a product development project.

They are usually IT project managers who are responsible for the planning, forecasting, marketing and production of a product.

What is Product Management ?

Product management is the planning, … Read the rest

What are the different types of requirement documents ?

As a Business Analyst, you would have to create different types of documents based on the task assigned to you.

While some of these documents would be created numerous times such as a functional requirements document, other requirements documents would … Read the rest

Who is a Service Desk Analyst ?

A Service Desk Analysts is anyone who provides first line IT technical support to stakeholders in an organization.

They are responsible for handing customer support requests and assessing and resolving issues related to application software, hardware and telephony.

The Service … Read the rest