Interaction skills in business analysis

Interaction skills are defined as the business analyst’s ability to relate, cooperate, and communicate with different stakeholders such as executives, sponsors, colleagues, team members, developers, vendors, end users, customers, and subject matter experts (SMEs).

Business analysts are specifically positioned to … Read the rest

Listening skills in business analysis

The business analyst use their effective listening skills to understand information that is communicated verbally.

Listening is the act of not just hearing words but understanding their meaning.

Business analysts use effective listening skills to correctly understand what is being … Read the rest

Writing skills for business analysts

Written communication is used to transmit ideas, concepts, facts, and opinions to a group of stakeholders.

Written communication uses text, symbols, models, and sketches to transmit and share information.

In order to draft effective written communication, the writer needs to … Read the rest

Non-verbal communication skills for business analysts

Non-verbal communication skills allow the successful sending and receiving of information via body movement, posture, facial expressions, gestures, and eye contact.

Communication is usually through words that are written or spoken but non-verbal communication, is considered to carry much more … Read the rest

Verbal communication skills for business analysts

Business analysts use their verbal communication skills to relay ideas, concepts, facts, and opinions to groups of stakeholders.

Verbal communication utilises words to transmit information from the sender to the receiver.

Verbal communication skills are used to communicate business analysis … Read the rest

Communication skills in business analysis

Communication is the act of transmitting information to a person or a group of people in a way that delivers the intended meaning.

Communication may be achieved using a range of delivery methods including verbal, non-verbal, physical, and written.

Most … Read the rest

The methodology of knowledge

The business analyst needs to understand the procedures used by the organization in relation to its circumstances, liabilities, opportunities, and restrictions to accurately determine which business analysis approach to use.

Methodologies govern the timing, perspective, role of those involved, accepted … Read the rest

Solution knowledge skills in business analysis

Solution knowledge is the use of knowledge of departments, environments, or technology to efficiently spot the most effective means of implementing a change.

When the business analysis work involves improving an existing solution, they have to apply knowledge and experience … Read the rest

Organization knowledge skills in business analysis

Organization knowledge provides an understanding of the management system and business structure of the enterprise.

Organization knowledge includes an understanding of how the business makes profits, achieves its objectives, its organizational system, the associations that exist between business units, and … Read the rest

Business acumen in business analysis

A good business analyst needs to have a basic understanding of key business concepts and best practices in order to fully understand the business need and recommend a suitable solution.

Business acumen is the ability to understand the business needs … Read the rest