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Writing skills for business analysts

Written communication is used to transmit ideas, concepts, facts, and opinions to a group of stakeholders.

Written communication uses text, symbols, models, and sketches to transmit and share information.

In order to draft effective written communication, the writer needs to understand the audience.

To effectively communicate information and ideas, the right words have to be selected so that the audience would understand the intended meaning.

Effective written communication calls for an extensive vocabulary, strong knowledge of grammar and style, and an understanding of terms which would be understood by the audience.

Written communication has the capacity to transmit a great deal of information; however, communicating information effectively is a skill which must be developed.

There are some measures of effective written communication which include:

  1. Adapting the writing style to fit in with the audience.
  2. The appropriate use of grammar and style.
  3. Selecting words that the audience would easily understand.
  4. The ability of the reader to digest and explain the composition of the written communication.