What are behavioral skills ?

Everybody has different ways of responding to situations, these responses are defined as their behavior.

Effective business analyst should have certain behaviors, these behaviors are defined as behavioral characteristics.

These behavioral characteristics exist at the core of every business analyst’s skill set. Each of these behavioral characteristics can impact the outcome of the business analyst’s efforts.

The core competencies of behavioral characteristics focus on the skills and behaviors that allow a business analyst to earn the trust and respect of stakeholders.

Business analysts should act in an ethical manner, complete tasks on time and to the expected standards, systematically deliver quality results, and adjust to changing needs and circumstances.

The behavioral characteristics core competencies that a business analyst should have are :

  1. Ethics
  2. Personal Accountability
  3. Trustworthiness
  4. Organization and Time Management
  5. Adaptability